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The 5 Most Important Business Metrics

1.   Cash Runway  (in months)
2.   Customer Acquisition Cost
3.   Monthly Burn
4.   Net Revenue
5.   Gross Margin
An example not to follow !

A SaaS startup was celebrating their 100,000 users – but bleeding $80,000. monthly because their CAC was 3x higher than their customer lifetime value !   They were scaling themselves into bankruptcy.

The reality is simple –  Early-stage venture success isn’t about inconsequential or vanity metrics,  it’s about delivering high value for Customers and building a sustainable engine for growth.

To improve the probability of success, focus on the 5 metrics above and track them weekly.

And make timely decisions based on the numbers and the trends.

Feb 14, 2025    from Berkus Economics / CAIL      info@cail.com      www.cail.com      905-940-9000