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CAIL offers two basic services to help you make more informed
business decisions and to ensure system availability. These services are:
CAIL Engineering Services
CAIL Engineering Services consist of two service packages.
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A regular service call to ensure that your system is working and tuned efficiency. We will answer technical questions and perform all systems checks, and give you a written report every month on what we fixed, what we solved and how we prevented system failures.
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CAIL engineers are also on-call to answer your technology issues. On call services can either be a part of your regular service package or can be set up on a break/fix basis.
CAIL Engineering Services provides cost effective solutions
that include:
CAIL engineers are highly trained and experienced in the
latest technologies, to offer you the best solution for your business.
CAIL Consulting Services
CAIL Consulting Services are part of your regular service
agreement. Our consultants are business people who just happen to understand
technology very well, and the impact it has on business. Included in our
regular service agreement is a monthly / quarterly consultation with your
senior management to:
CAIL consulting and engineering services will work with you to
understand your business, and to make recommendations that are right for your
business now and for the future. And this is not just a one shot effort. We
will confer with you on a regular basis to:
We want you to make CAIL your one-stop technology partner. The
only way we can accomplish this is by earning your trust. CAIL has been in the
technology solutions business for over twenty years. Many of our customers have
been with us over that time frame. CAIL will work with you to understand your
business, so the recommendations we make will make you and your employees more
effective in moving your business forward.
EXAMPLES OF CAIL EXPERTISE
Wireless Communications Manufacturer
Situation
This company was growing from 6 employees to over 50 employees
in nine months. They not only had to get all of their new employees up and
running as quickly as possible, but they were moving premises also.
CAIL Solution
CAIL was called in to handle all of their infrastructure
needs. CAIL network design included wiring, backbone, panels, switches,
firewall, desktops, servers, specialized and regular printers, connectivity and
phone solutions. CAIL unpacked all of the technology that was moved, and the
new technology that was received. CAIL also trained the employees on using the
network.
Benefits
CAIL designed, implemented and tested their complete
infrastructure in less than two weeks. After the installation, all users were
fully functional.
By utilizing CAIL engineers, the company was satisfied that it
had saved thousands of dollars from gained productivity.
Software Manufacturer
Situation
CAIL was called in after the email server the company was
using stopped sending and receiving emails. The entire email system was down
for two days. The company has about 15 employees.
CAIL Solution
CAIL discovered that the original set-up for the mail server
was faulty. Two major problems had occurred. The first was that not enough disk
space was allocated for the email. Secondly, there was no notification software
in place to notify the users to delete their emails after a certain build up,
or a certain point in time. CAIL engineers quickly discovered the problem, but
in order to solve it, and upgrade the system, we had to take the server offline
for two days. A temporary fix could only be put into place originally, and then
a more permanent solution was needed, which became costly.
Benefits
It is difficult to know the complete impact, but it cost the
company over $7500 in lost productivity time alone. It also cost the company
lost opportunities. The new hardware also cost a few thousand dollars.
By utilizing CAIL Engineering Services, and CAIL regular
preventative maintenance program, we would have prevented this incident from
ever occurring saving the company over ten thousand dollars.
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Systems and Services
CAIL Engineering Services 
